Q&A

• Q

  Is it okay if I can’t speak Japanese?

  A

  No problem. We have foreign language-speaking staff to assist if you cannot speak Japanese. (Available languages: English, Chinese, Vietnamese, Indonesian, Burmese)

• Q

  Is it difficult for foreign nationals to rent housing in Japan?

  A

  There are still many cases in Japan of applicants being turned down because of their nationality. However, our partnering real estate agencies welcome foreign nationals, so we can refer many properties.

• Q

  About how much initial cost is required for moving?

  A

  Initial cost is generally the equivalent of four months’ of rent. This includes a deposit, of which some may be refunded when moving out.

• Q

  How can I use the foreign national guaranty service?

  A

  To use the guaranty service, you must first register with an agent. Please contact us and a representative will be in touch.

• Q

  When will I receive the SIM card after application?

  A

  After receiving your first payment, it will be delivered in two to seven days.